Returns & Exchanges

At Dr. Idriss, we want you to be fully satisfied with your skincare journey, which is why we offer a 30-day return window for products purchased directly from our site. If a product isn't the right fit for your skin, we are here to help make the process seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to begin the request.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack the products in their original packaging to ensure they arrive safely at our warehouse.

• 4.
  Receive Your Refund

  After we receive and inspect your return, a refund will be issued to your original payment method within 7-10 business days.